Informations

Your cozy suite will be available to you on the day of arrival from 3:00 PM.

If you arrive before 3:00 PM, we are happy to store your luggage.

In the meantime, you can enjoy the atmosphere of the hotel with a glass of Prosecco, take a stroll through Wagrain, make your first turns in the powder snow, or simply indulge in the warm sunshine on the sun terrace.

Please plan for your suite to be available until 11:00 AM on the day of departure.

If you would like to enjoy our spa area, feel free to use the bathrobes and towels from your suite.

If you wish to spend more time in our region on your departure day, we are happy to store your luggage.

Late check-out is available upon request and subject to availability for an additional fee!

• Per e-mail to sensum@almmonte.com or by a call to +43 6413 7286

To secure your booking, a deposit of 30% of the arrangement price is required at the time of reservation.

In case of cancellation within the free cancellation period, the deposit will be refunded to your account or credited to your customer account for a future booking.

• Preferred in cash but also visa, mastercard or atm card

STORNO @ ALMMONTE

We have improved our cancellation conditions for you:

• Free Cancellation:

  • For bookings from November 29, 2026, to April 20, 2027: up to 14 days before your arrival date.
  • For bookings from April 30, 2026, to November 20, 2026: up to 3 days before your arrival date.

• In case of No-Show or early departure:

  • 100% of the package price is payable.

• Cancellation Fees:

  • 100% of the accommodation price will be charged as cancellation fees. Exceptions apply in cases of official border closures, travel warnings, or a lockdown in your home country, where no cancellation fees will be incurred.

• Cancellation outside the deadline:

  • The deposit amount will be refunded to you or credited to your customer account upon request. Your deposit can also be credited to your customer account for a future booking.

We kindly ask for your understanding that cancellations can only be accepted in writing.

Your furry friend is always welcome to stay with us. We charge EUR 35.00 per day for your dog's stay.

Please let us know before your arrival if you will be bringing your four-legged friend, so that we can prepare your suite accordingly.

Please let us know via email before your arrival if you need a baby bed or a high chair for your little one. A one-time fee of EUR 25.00 applies.

We have new e-bikes available for the summer time for rent at our both hotels. For those who don't have the trained leg muscles of a cyclist, riding an e-bike is a comfortable option.

Free rental is limited to 2 hours | Full-day e-bike rental: EUR 49.00. | Full- day e-road bike rental: EUR 65.00

Please consult the reception for recommendations on where to ride in the area with 18 gears.

We have a charging station in the underground garage, which is available for our hotel guests. Flat rate of €30.00 per charging session.

• ALMMONTE EATERY – International Cuisine. A culinary journey through international cuisine in the familiar Almmonte quality at our Sensum Suites Boutique Hotel.
• For a true culinary delight, we recommend our à la carte restaurant ALMMONTE 96, which has been awarded 2 forks by Falstaff. Here, we offer a unique sensory experience where quality always takes center stage. All our ingredients come from 100% organic farming, and we make no compromises when it comes to environmentally friendly and animal-friendly breeding. It is located just 300 meters from the Sensum Suites Hotel.

We have a limited number of underground parking spaces that are assigned to specific rooms.

Underground parking spaces are included when booking a PANORAMA SUITE, CLASSIC SUITE, PENTHOUSE SUITE, or PREMIUM DOUBLE ROOM.

Original ALMMONTE VOUCHERS make a great gift. Extraordinary - Special - Unmistakable. Please note that the shipping of our voucher boxes takes some time (postal service).

Vouchers in PDF format will not be sent. Here’s how it works: Order your voucher via email or by phone (minimum €200).

Please provide the name, billing address, voucher amount, and a phone number. The voucher can be paid for via bank transfer or credit card. (Note: with bank transfer, the voucher is only valid after payment has been received).

Orders: info@almmonte.com or +43 64137286."

"ALMMONTE CONSUMPTION VOUCHERS make a great gift. Rechargeable voucher card - Individually usable.

Please note that the restaurant vouchers, including voucher boxes, can only be picked up in person at our Präclarum reception. (Vouchers in PDF format will not be sent.)

Vouchers worth €50, €80, and €100 are available daily without prior reservation from 08:00 to 22:00 at our reception.

We can create custom amounts (minimum €50) for you upon request. The voucher can be paid for in cash, by credit card, or debit card.

Orders: info@almmonte.com or +43 64137286.